Terms and Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Xalverin's casino hotels and casino and hotel resort services, you agree to be bound by these Terms and Conditions. Our premium casino hotels operate under strict guidelines to ensure the highest standards of service and hospitality.
2. Reservations and Booking
All reservations at our casino hotels are subject to availability and confirmation. When booking at our casino and hotel resort, guests must provide accurate information and valid identification. Our casino hotels require advance notice for cancellations to avoid penalties. The casino and hotel resort reserves the right to modify or cancel reservations under extraordinary circumstances.
3. Gaming Policies
Our casino hotels feature world-class gaming facilities with strict age restrictions and responsible gaming policies. All patrons of our casino and hotel resort must be 21 years or older to participate in gaming activities. The casino hotels maintain the right to refuse service to any individual who does not comply with gaming regulations. Our casino and hotel resort promotes responsible gaming and provides resources for those who need assistance.
4. Accommodation Standards
The casino hotels at Xalverin maintain the highest standards of luxury and comfort for all guests. Our casino and hotel resort provides premium amenities and services as described in our promotional materials. Guests staying at our casino hotels are expected to treat the property and staff with respect. The casino and hotel resort reserves the right to charge additional fees for damages or excessive cleaning requirements.
5. Payment and Billing
All services at our casino hotels must be paid for according to the agreed terms and conditions. The casino and hotel resort accepts major credit cards and cash payments for services. Guests of our casino hotels are responsible for all charges incurred during their stay, including gaming activities and amenities. Our casino and hotel resort reserves the right to place holds on credit cards for incidental charges.
6. Liability and Insurance
While our casino hotels maintain comprehensive insurance coverage, guests are responsible for their personal belongings and actions. The casino and hotel resort is not liable for personal injuries or losses that occur due to guest negligence. Our casino hotels provide secure environments, but guests should take reasonable precautions with valuables. The casino and hotel resort strongly recommends that guests obtain travel insurance for their protection.
7. Privacy and Security
Our casino hotels implement advanced security measures to protect guest privacy and safety. The casino and hotel resort collects and processes personal information in accordance with applicable privacy laws. Surveillance systems operate throughout our casino hotels for security purposes. The casino and hotel resort maintains strict confidentiality regarding guest information and gaming activities.
8. Modification of Terms
Xalverin reserves the right to modify these terms and conditions for our casino hotels at any time. Changes to the casino and hotel resort policies will be communicated to guests through appropriate channels. Continued use of our casino hotels after modifications constitutes acceptance of the updated terms. The casino and hotel resort will provide reasonable notice of significant changes to these terms and conditions.
9. Contact Information
For questions regarding these terms and conditions or services at our casino hotels, please contact our guest services team. The casino and hotel resort management is available to address any concerns or clarifications needed regarding these policies.
Contact: 1-800-XALVERIN or [email protected]